Writing Business Emails
Transcript:
Hello!
Today we look at writing business emails in English.
In general:
- We tend to avoid sending unnecessary replies (like “Thank you”) as they waste readers’ time;
- Do not use capital letters when writing words. They give the impression you are SHOUTING AT YOUR READER;
- Avoid using ‘emoticons’ in business emails like “:-)” for happy or “:-(” for sad;
- Do not use informal language, slang or abbreviations such as LOL (laugh out loud), BTW (by the way), or ASAP, or expressions like C\wt 2cu (can’t wait to see you). Continua a leggere